Returns & Exchanges

We stand by our craft with our Comfort Guarantee, allowing you to return your first pair of SAXX within 45 days if you aren't completely satisfied. For all other orders, we offer hassle-free returns on unworn items in their original packaging to ensure you find your perfect fit.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.

• 3.
  Pack and Ship

  Securely pack your items in the original mailer, attach the prepaid label, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.